SHIPPING & TRACKING

At Polarfine, we know you’re ready to put your gear to work. Here’s the straight talk on your delivery:

• Handling: Orders are prepped and shipped within 0-7 days.

• Tracking: We’ll email you a tracking number the moment your gear hits the road.

Possible Delay Reasons: If 7 days pass and you haven’t heard from us, it’s likely due to:

1. Contact Errors: A typo in your email or shipping address.

2. Peak Season: High order volume during holidays or promotions.

3. Nature’s Fury: Extreme weather or regional logistics disruptions.

4. Customs/Border: International hold-ups (for overseas orders).

5. Backorders: Specific sizes/styles temporarily out of stock.

6. Payment Flags: Verification needed for secure processing.

Need a hand? Email service@polarfine.com with your Order Number. We’ll hunt down your package and get you an answer.

Out of Stock? If an item is unavailable, you can cancel that part of the order for a full refund. No extra fees, no run-around.

Polarfine: Gear for the Long Haul.